We are looking for a long-term efficient, reliable, personable, and experienced Front Desk Receptionist/ Optometric Assistant to join our established Eye Care practice located in Half Moon Bay, CA.
Responsibilities include:
-Greet patients with a warm, welcoming demeanor
-Answer phone calls, and respond to text messages and emails in a timely manner to address patients’ needs
-Assist in cleaning the office, glasses, and bathroom
-Supporting optical staff in maintaining productive, efficient flow to the office
-Pre-testing patients and as well as visual field testing, OCTs
-Data entry on an EHR system, submission of jobs to Eyefinity, Eyemed/MESvision
-Tracking inventory
-Help to promote new services and our business
-Be willing to go the extra mile for patients
-Spanish speaking preferred.
-Other duties as required by the supervisor
Qualifications:
– Previous experience in customer service and/or receptionist, in a medical setting preferred
– Experience working on Patient management app a plus
– Must be able to work Saturdays
– Proficient with basic computer programs. An expert in Excel preferred
– Strong organization, detail-oriented, and time management.
– Professional, personal demeanor who is respectful to patients, doctors, and team members
– Work well as an individual and team member
– Must be able to demonstrate previous experience and how this has prepared you for this position
Pay is determined by experience.
Paid time off, Medical benefits, and a matching 401K available to full-time employees
Job Types: Part-time, Full-time
Education:
- High school or equivalent (Preferred)
Experience:
- Client Services & Customer Support: 1 year (Preferred)
- Medical receptionist: 1 year (Preferred)
Work Location: In person